Auction FAQs and Guidelines

Learn how the Auction Works

The 2020 Benefit Auction will take place from September 11 through October 4. With almost 500 pieces of beautiful artwork available for bidding, there is something for everyone to enjoy! At just 12" square, these pieces are perfect for collecting and displaying.

The auction opens with Diamond Day when any quilt is available for $1,000; the first bidder wins. The rest of this reverse-price auction is divided into three sections with a new section open each Monday.

Bid prices start at $750 per quilt and drop each day at 2pm EDT (GMT/UTC -4) until they reach $100 on Saturday. The following Monday, the bidding pattern repeats until the auction closes on October 4.

Calendar

View/Download PDF Calendar

Watch Demo of Handbid/Auction (recorded on Sept 3)

 

PLEASE READ ALL THE AUCTION FAQs BEFORE BIDDING!

  • No bidding is allowed between 1 and 2pm when the auction is paused. Bidding reopens at 2pm EDT (GMT/UTC -4)
  • A Handbid account is required for bidding. Preregister here
  • Adding a piece to your cart = IMMEDIATE SALE.  Items cannot be removed from cart.
  • Shipping will be added at the end of each bidding day: $15 US / $30 non-US (5+ pieces on same day will ship free).
  • Available pieces in later bidding sections can be purchased anytime for a buy-it-now price of $1,000.
  • After the auction, remaining quilts will be available for purchase for $100 until mid-December.

If you have any questions about the auction, please email us at auction@saqa.com. If you are having technical issues or app related issues, please contact Handbid directly (service@handbid.com or through their chat function).

 

What is different about this year's auction from prior years?

SAQA is using the auction platform Handbid for the Benefit Auction which offers a lot of additional functionality (including an app) but will require some changes to the bidding process. The overall setup of the auction is the same. The auction will still follow the reverse format where prices start high and then are reduced throughout the week at 2pm EDT for the active bidding section.

You must first create an account on Handbid (including a credit card number) to bid on an item. Since this can take a few minutes, we suggest preregistering before the auction opens. Note that this is different than the SAQA website login - you must be on Handbid to access your bidding profile or log back in.

The FIRST person who bids on a piece is the winner. With Handbid, you add the piece to your cart instead of completing a Bidding Form. Important Note: Clicking on the "Add to Cart" button means that you will be charged for this piece if you are the winner. Items cannot be removed from shopping carts.

If you are not logged in first, you may need to click the Add to Cart button a second time to complete the transaction. This will NOT charge you twice or add 2 items to your cart. We suggest logging in before you start any transactions to eliminate any confusion.

You will be prompted to pay your invoice after every transaction - you can pay immediately or wait until you are done bidding for the day. Any order that isn't full paid by 6pm EDT will be manually charged by SAQA staff when your order is processed for shipping.

Shipping fees will be charged once your order has shipped: $15 US / $30 non-US for 1-4 pieces. This fee is added to your invoice by SAQA staff when your order is processed and you will receive an email confirmation. If you win 5 or more pieces on the same day, shipping is free! If you have any special shipping requests, please let us know at auction@saqa.com as soon as possible.

 

Where can I see all the auction pieces?

Auction pieces can be viewed on the Handbid bidding platform at the link below.

Browse all items

By default, the items are listed alphabetically by artist first name. You can use to search tool at the top to find a name or title. You can also change the sort order.

Search

Just click on a piece to view more information, including statement and donor information. The quilts are 12” x 12” with about a 1” variance. A few are larger or smaller and the actual size of those is listed in the description. 

You can use the Previous/Next arrows to navigate through the individual pieces but please note that these will be in section (category) order. To return to the main list, click Browse Items.

In addition to Handbid, we also offer alternative Airtable views of the auction pieces. Try them both out!

 

How can I see pieces in just one section?

When you are viewing all the pieces on Handbid, you will see a list of Items and Categories on the left. To view pieces just in a specific section, click on the Section name in the Category list. While your screen will not change much, the displayed pieces will be filtered by Section.

Category

You can use the Previous/Next arrows to navigate through the individual pieces but please note that these will be in section (category) order. To return to the main list, click Browse Items. Sometimes this does result in you losing your spot on the main list as it refreshes. You may want to open up the auction piece in a new tab to prevent this.

The options below offer an alternative way to see the auction pieces in addition to Handbid. The More Info button will bring you directly to the detail page on Handbid where you can view artist statements, donor info, and purchasing details. Check Handbid for realtime updates about the Sold status.

Section 1   Section 2  Section 3

 

Do I have to use the Handbid app?

No - you do NOT have to use the Handbid app to participate. All auction functionality is available via the web interface as well.

However, if you like to use apps on your phone or tablet, we do encourage you to check out the Handbid app which can be downloaded for free from the Apple iTunes App Store or the Google Play store. Once you download the app, you can easily find our auction by typing SAQA in the Find an Event field. You can also request a text when you register online which will send a direct link to your phone.

To learn more about using the Handbid app, watch this video. Note that some of the information will not apply to the SAQA auction (tickets, max bids, outbid notifications). However, the video does show how to navigate through the different areas which is helpful (hint: swipe left and right).

 


BIDDING QUESTIONS

I am ready to bid - what do I need to know?

First, you will need to register via this link or select the Register tab from the top. If you are already have an account on Handbid (or added one without registering for our auction first), you will need to add your credit card and shipping address before placing a bid. You can add this information when prompted or via the Account options in the upper right. Once you register, you can just login to Handbid in the upper right when you return to the auction.

Please make sure you enter your complete address and not just the street address when prompted.

Handbid Register

While a credit card isn't required on this screen, you will be prompted for one when you try to place a bid. Your bid will NOT be recognized until this information is entered. Since other people with credit cards might be bidding on that piece too, the time it takes to enter your card number could be the difference between winning (or losing). Therefore we do recommend that you add your credit card before placing any bids (either on the registration screen or via the Account options on the upper right).

If you plan on using the app version of Handbid (or want to receive texts about the status of your bids), enter your cell phone number (not a landline). You can enter all zeros if you prefer not to receive texts or use the app.

Once you register for the auction, you will be assigned a paddle number. You can also request a text to set up the SAQA Auction on your phone. You do need to download the Handbid app first from the Apple iTunes App Store or the Google Play store

Handbid Register

 

I am ready to bid - how do I get back into my Handbid account?

Once you have registered, you may need to log back into Handbid to place your bids. This option is available in the upper right of the Handbid screen. If you have forgotten your login, you can request a password reset email. Please note that this login is different than your SAQA login. 

 

Login

More Information

 

How do I add something to my cart / place my bid?

With Handbid, you add the piece to your cart instead of completing a Bidding Form. Once the auction is in progress, an Add to Cart button will be displayed on the detail page along with the current price.

Important Note: Clicking on the "Add to Cart" button means that you will be charged for this piece if you are the winner. Items cannot be removed from shopping carts. The FIRST person who bids on a piece is the winner.

If you are not logged in first, you may need to click the Add to Cart button a second time to complete the transaction. This will NOT charge you twice or add 2 items to your cart. We suggest logging in before you start any transactions to eliminate any confusion.

 

How do I know if I won the auction? When should I pay my invoice?

In addition to an onscreen prompt to pay your invoice, you will receive an email and/or text notification. You can also view your invoices by clicking on the Account option in the upper right. All of your purchases and payments will be included on a single invoice no matter how items you win.

You will be prompted to pay your invoice after every transaction - you can pay then or wait until you are done bidding for the day. Any order that isn't full paid by 6pm EDT will be automatically charged when SAQA staff processes the order for shipping.

 

 

What is the shipping charge?

The shipping and handling fee will be a flat rate for up to five pieces at a time on any given date. Shipping and handling within the United States -- $15; International shipping and handling -- $30. If you purchase more than 5 pieces on a given date, your items will ship FREE.

Shipping fees will be charged once your order has shipped: $15 US / $30 non-US for 1-4 pieces. This fee will be added by SAQA staff when your order is processed. You will receive receipts for all transactions via email (check your spam) but everything will be available via the account options as well.

If you win 5 or more pieces on the same day, shipping is free! If you have any special shipping requests, please let us know at auction@saqa.com as soon as possible.

 

 

Can I have my auction pieces shipped to a different address?

If you need your pieces shipped to a different address than your profile address, email auction@saqa.com immediately. We do try to ship auction pieces within a day or so of your winning bid. All pieces are shipped FedEx and a street address is required (no PO Boxes).

 

Can I pay by Paypal or check instead of a credit card?

If you prefer to pay via paypal, please contact us at auction@saqa.com for further instructions.

 


MISCELLANEOUS QUESTIONS

 

How do I know my profile is complete?  How can I update this information?

To maximize your bidding success, make sure we have a credit card number and shipping address on file before placing your bids. To check or update your profile information, select Account from the upper right then Profile (to update your address) or one of the other options.

 

What is Diamond Day?

Diamond Day is an early bidding window when ALL Benefit Auction quilts will be available for $1,000. It starts on September 11 at 2:00pm EDT (GMT - 4) and will remain in effect until September 14 at 1:00pm EDT. Did you miss Diamond Day? Pieces in later bidding sections can be purchased for a buy-it-now price of $1,000.

 

How do I know what section a quilt is in?

Quilts have been divided up into three sections for bidding purposes. Section numbers appear on the detail page (displayed when you click on an auction thumbnail image). You can also view all the quilts in a particular section on a single page by selecting the appropriate category on the left when browsing all items.

Section

Category

 

How do I know if a quilt is sold?

As soon as a piece has been purchased, it will appear as SOLD when viewing the piece on Handbid. Sold pieces will be moved to the SOLD ITEMS category on the left but they can still be viewed on the list of all items.

Handbid Sold Quilt

If you are viewing the pieces on some of the alternative Airtable views, the Sold status is manually updated by staff and might be delayed. Sold pieces will display after the available pieces. Always check Handbid for real-time updates.

 

How do I find out who has purchased a piece?

Buyer information will be displayed on the Purchases tab for each item. If the buyer has opted not to display their name, you will just see a Paddle number. Artists will be emailed buyer information during the auction.

** If you are purchasing a piece and do NOT want your name displayed online, please email us at auction@saqa.com after you complete your purchase.

 

How can I find a piece by a particular artist?

You can use the search tool at the top of the screen to search for a name, title, or keyword. If you do not see the search tool, you may need to click Browse Items to return the main list.
 

Search

How can I view a larger image of the auction piece?

Larger images of auction pieces are available on the alternative Airtable views. Just search for the artist or title and click on the item. Click again on the thumbnail to view a larger image.

 

How can I track my favorite pieces?

One of the great new features is the ability to "favorite" auction pieces so you can track them throughout the auction. You do need to create a Handbid account first and be logged in. Just look for the heart icon when viewing an item. Your Favorites will then be readily accessible from the left menu under Items.

Handbid Favorite

Handbid Favorite

Do I have to be a SAQA member to bid?

Absolutely not! We encourage everyone to bid on the auction quilts.

 

How can I share details about the auction with others?

We love it when people help promote the auction! You can find graphics and other details on our Auction promotion page. You can refer people to www.saqa.com/auction as this will have all the updated information.

You can also use the social share buttons on the Handbid site to share a specific piece (great for participating artists!) Just search for your name and click through to the detail view. Use one of the social share buttons to create a direct link to your own page. If you choose the option to send via Email, it will generate a short link that is perfect for sharing or using as a link from your custom image.

Share

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