Spotlight Auction FAQs

The SAQA Spotlight Auction is an online event taking place during the 2022 SAQA Virtual Conference (April 29- May 7, 2022). You do NOT have to attend the conference to participate - bidding is open to everyone. All proceeds will help support SAQA programs.

This year, we have a record-setting 328 pieces of artwork are available for bidding. Each piece is mounted on an 8" x 10" mat with a 4.5" x 6.5” opening and placed in a clear cellophane sleeve. Note that the digital image may vary slightly from the actual artwork you will receive.

The auction will open for bidding for all pieces on Friday, April 29 at 3pm EDT. You can view all the pieces now on Handbid and add your favorites. 

The opening bid for each piece is $20 with $5 bidding increments. Pieces are divided up in 5 different sections or tables, each with a different ending time on Saturday May 7 between 4 and 6pm (all times EDT GMT/UTC -4).

At the designed time, the table will close and bidding will end for those items. The HIGHEST bid will win the item. Note that bidders can place MAX BIDS on items which might result in being automatically outbid at the last minute.

Shipping fees will be charged once your order has shipped: $15 US / $30 non-US for 1-5 pieces. This fee is added to your invoice by SAQA staff when your order is processed and you will receive an email confirmation. If you win 6 or more pieces to the same address, shipping is free!

PLEASE NOTE:
Make sure your entire shipping address is entered correctly on your Handbid profile. There is only one field for street address, city, state/province, and postal code. Handbid will now verify the entered address with Google maps. If for some reason your address isn't found by Google, use the "Enter Manual Address" option.

If you have any questions about the auction or specific shipping requests, email us at spotlight@saqa.com. If you are having technical issues or app related issues, contact Handbid directly (service@handbid.com or through their chat function).

View Auction on Handbid

 

Important Info

You must first create an account on Handbid (including a credit card number) to bid on an item. Note that this is different than the SAQA website login - you must be on Handbid to access your bidding profile or log back in. If you already have a Handbid account from previous auction, you do NOT have to create another account but you will have to register for the 2022 Spotlight Auction.

You will be prompted to pay your invoice after each winning bid - you can pay immediately or wait until you are done bidding for the day. Any order that isn't full paid by Monday May 9th will be manually charged by SAQA staff when your order is processed for shipping. Please make sure your entire shipping address is entered correctly on your Handbid profile as this will expedite shipping and processing.

 

Do I have to be a SAQA member to bid?

Absolutely not! We encourage everyone to bid on the auction quilts. You do have to register on Handbid first to place bids or mark your favorites.

Where can I see all the auction pieces?

Auction pieces can be viewed on the Handbid bidding platform at the link below.

Browse all items 

By default, the items are listed alphabetically by artist first name. You can use to search tool at the top to find a name or title. You can also change the sort order.

Search

Just click on a piece to view more information, including statement and donor information. You can view a larger image for each piece as well (just click back button to return to item or open up larger image in a new tab).

You can use the Previous/Next arrows to navigate through the individual pieces but please note that these will be in table (category) order. To return to the main list, click Browse Items.

 

How can I see pieces in just one table?

When you are viewing all the pieces on Handbid, you will see a list of Items and Categories on the left. To view pieces just in a specific table, click on the Table name in the Category list. While your screen will not change much, the displayed pieces will be filtered by Table.

Spotlight Categories

You can use the Previous/Next arrows to navigate through the individual pieces but please note that these will be in section (category) order. To return to the main list, click Browse Items. Sometimes this does result in you losing your spot on the main list as it refreshes. You may want to open up the auction piece in a new tab to prevent this.

 

Do I have to use the Handbid mobile app?

No - you do NOT have to use the Handbid app to participate. All auction functionality is available via the web interface as well.

However, if you like to use apps on your phone or tablet, we do encourage you to check out the Handbid app which can be downloaded for free from the Apple iTunes App Store or the Google Play store. Once you download the app, you can easily find our auction by typing SAQA in the Find an Event field. You can also request a text when you register online which will send a direct link to your phone.

To learn more about using the Handbid app, watch this video which shows you how to navigate through the different areas which is helpful (hint: swipe left and right).

 

PLEASE NOTE:
If you are using Handbid on the computer, you WILL receive audible notifications ("Oh No!") each time you are outbid on a piece. While there is no way to change this in your settings, you usually can MUTE the tab in your browser -  just right-click on the tab and select MUTE.


If you are not able to turn off your sound (because you are attending a virtual conference perhaps), you may want to use the mobile app instead. You can turn off notifications on the mobile app version of Handbid (check your phone settings).

 


BIDDING QUESTIONS

I am ready to bid - what do I need to know?

First, you will need to register via this link or select the Register tab from the top. If you already have an account on Handbid (or added one without registering for our auction first), you will need to add your credit card and shipping address before placing a bid. You can add this information when prompted or via the Account options in the upper right. Once you register, you can just login to Handbid in the upper right when you return to the auction.

Do use caution when placing your bids - they cannot be deleted and all sales are final.

Please make sure you enter your complete address and not just the street address when prompted. Handbid will now verify the entered address with Google maps. If for some reason your address isn't found by Google, use the "Enter Manual Address" option.

Handbid Register

While a credit card isn't required on this screen, you will be prompted for one when you try to place a bid. If you plan on using the app version of Handbid (or want to receive texts about the status of your bids), enter your cell phone number (not a landline). You can enter all zeros if you prefer not to receive texts or use the app.

Once you register for the auction, you will be assigned a paddle number. You can also request a text to set up the SAQA Auction on your phone. You do need to download the Handbid app first from the Apple iTunes App Store or the Google Play store

 

How do I get back into my Handbid account?

Once you have registered, you may need to log back into Handbid to place your bids. This option is available in the upper right of the Handbid screen. If you have forgotten your login, you can request a password reset email. Please note that this login is different than your SAQA login. 

More Information

 

How do I know if I won the auction? When should I pay my invoice?

In addition to an onscreen prompt to pay your invoice, you will receive an email and/or text notification. You can also view your invoices by clicking on the Account option in the upper right. All of your purchases and payments will be included on a single invoice no matter how items you win.

You will be prompted to pay your invoice after every transaction - you can pay then or wait until you are done bidding for the day. Any order that isn't full paid by Monday May 9  will be automatically charged when SAQA staff processes the order for shipping.

 

I was outbid on a piece automatically - how did this happen?

Handbid allows bidders to enter a maximum bid for an item. This may result in the bid price incrementing automatically when new bids are placed. In the event of matching maximum bids, the FIRST bidder who entered the max bid will be the winner. 

Read more about Max bids

 

What is the shipping charge?

The shipping and handling fee will be a flat rate for up to five pieces at a time on any given date. Shipping and handling within the United States -- $15; International shipping and handling -- $30. If you purchase more than 5 pieces to the same address, your items will ship FREE.

This fee will be added by SAQA staff when your order is processed. You will receive receipts for all transactions via email (check your spam) but everything will be available via the account options as well.

If you have any special shipping requests, please let us know at spotlight@saqa.com as soon as possible.

Please note that customs fees and additional taxes may apply to non-US addresses upon delivery. These are fees imposed by the destination country and SAQA does not have any control over how much is charged. For your convenience, prepayment of these fees may be possible - contact us at spotlight@saqa.com to find out more details.

Can I have my auction pieces shipped to a different address?

If you need your pieces shipped to a different address than your profile address, email spotlight@saqa.com immediately. All pieces are shipped FedEx and a street address is required (no PO Boxes).

 

Can I pay by Paypal or check instead of a credit card?

If you prefer to pay via paypal, please contact us at spotlight@saqa.com for further instructions.

 


MISCELLANEOUS QUESTIONS

 

How do I know my profile is complete?  How can I update this information?

To check or update your profile information, select Account from the upper right then Profile (to update your address) or one of the other options. Please make sure we have a credit card number and COMPLETE shipping address on file before placing your bids.

 

How do I know what table a piece is in?

Spotlight Auction pieces have been divided up into five tables for bidding purposes. Each table has a different ending time which will be displayed in the category description. Table numbers also appear on the detail page (displayed when you click on an auction thumbnail image). You can also view all the pieces in a particular table on a single page by selecting the appropriate category on the left when browsing all items.

Screen shot of Spotlight Auction

 

How do I find out the bidding history for a piece?

Buyer information will be displayed on the History tab for each item. If the buyer has opted not to display their name, you will just see a Paddle number. Artists will be emailed buyer information AFTER the auction.

 

How can I find a piece by a particular artist?

You can use the search tool at the top of the screen to search for a name, title, or keyword. Just type in and press TAB (not enter). If you do not see the search tool, you may need to click Browse Items to return the main list.
 

Search

How can I view a larger image of the auction piece?

Larger images of auction pieces are available in the description tab in Handbid. Note that this will display the image in the same tab in your browser. Click back to return to the item. Or, right click to open up the larger image in a new tab.

 

How can I track my favorite pieces?

One of the great features is the ability to "favorite" auction pieces so you can track them throughout the auction. You do need to create a Handbid account first and be logged in. Just look for the heart icon when viewing an item. Your Favorites will then be readily accessible from the left menu under Items.

 

How can I share details about the auction with others?

We love it when people help promote the auction! You can refer people to www.saqa.com/spotlight as this will have all the updated information.

You can also use the social share buttons on the Handbid site to share a specific piece (great for participating artists!) Just search for your name and click through to the detail view. Use one of the social share buttons to create a direct link to your own page.

Share

 

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