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Return Policy

What is your return policy?
We want you to be completely satisfied with the publications you purchase from us. If you are not, you may return the item to us for a full refund within 30 days.

How do I return an item?
Before returning an item, please contact our Customer Service department by e-mail at or by calling 1-216-333-9146 from Monday through Friday, 9:00 a.m. to 5:00 p.m. (EST) and inform us of the situation.

When returning an item, pack it securely in a sturdy box along with a copy of the packing slip (or invoice). You may be able to reuse the box we shipped the item to you in provided the box is in good condition.

Send returns to:

Mr. Bill Reker
SAQA Shipping Coordinator
Virtual Staffing Solutions, Inc.
38475 Aurora Road
Solon, OH 44139